Home Product Services Cancellations

Product Services Cancellation Procedure

Our goal is to make it easier for you to understand the products you’ve purchased for your vehicle. If you decide to cancel any of these products, we’ve provided a form to help you let us know your request. We want to ensure you fully understand the rights you’ll be giving up by choosing to cancel.

Required Odometer Statement

Please print and complete the document below, then upload the signed document in the designated area.

General Information

Disclaimer – Product Support and Policy Information

This information is provided by Dream Automotive for general educational purposes to help customers understand optional products and services that may have been purchased at the time of vehicle delivery. These products include, but are not limited to, Guaranteed Asset Protection (GAP) Insurance and Vehicle Service Contracts.

GAP Insurance is an optional coverage designed to protect you from financial loss if your vehicle is declared a total loss due to accident or theft. It covers the difference between the remaining balance on your auto loan and the vehicle’s actual cash value as determined by your standard insurance provider. Without GAP coverage, you may be personally responsible for paying this difference.

Vehicle Service Contracts are optional agreements that provide coverage for mechanical breakdowns beyond the manufacturer’s warranty period. These contracts can assist with the cost of repairs and replacements necessary to keep your vehicle in working condition. Canceling a service contract means you assume full financial responsibility for future repairs or mechanical failures not covered under a manufacturer’s warranty.

If you choose to cancel any optional product:

  • You will become solely responsible for your own financial protection and vehicle maintenance.
  • Cancellations generally require a notarized odometer statement verifying your vehicle’s mileage at the time of cancellation.
  • Misrepresentation of mileage or other information is considered fraudulent.
  • Refunds for canceled products are typically prorated based on time and mileage used and may be subject to a cancellation fee.
  • Refunds are usually issued directly to your lienholder and applied toward your principal balance; this will not reduce your monthly payment.
  • Processing may take up to six weeks.

Please note that auto insurance does not cover mechanical failures—only damage caused by covered incidents such as accidents, theft, vandalism, or natural disasters.

By purchasing or canceling any protection plan, you acknowledge that you have reviewed and understand the terms and financial responsibilities associated with these products.

For any additional questions or clarification regarding your coverage or cancellation, please contact your Dream Automotive representative or plan provider directly.

Address(Required)
Vehicle Information
Select Product(s) You Wish to Cancel(Required)
*Attention* You will need to download and complete the Required Odometer Statement. This Document is REQUIRED, Cancellations WILL NOT be processed without a completed and Notarized Odometer Statement.
Reason for Cancellation?(Required)
Accepted file types: jpg, jpeg, png, gif, bmp, webp, svg, tiff, tif, heic, avif, pdf, Max. file size: 15 MB.
Accepted file types: jpg, jpeg, png, gif, bmp, webp, svg, tiff, tif, heic, avif, pdf, Max. file size: 15 MB.
Accepted file types: jpg, jpeg, png, gif, bmp, webp, svg, tiff, tif, heic, avif, pdf, Max. file size: 15 MB.

By signing below you are agreeing to the terms of cancellation. Once this form has been completed you are not able to reinstate your policy for any reason.

Proof of odometer is required to ensure the accuracy of your refund, without the required notarized odometer statement your cancellation will not be processed. If you would like to process your cancellation in store, please upload the required documents listed under “Reason for Cancellation”. All cancellation proceeds are sent to the lienholder directly. Refunds may be delayed by the lienholder. Please call the lien holder if you have not received cancellation funds in more than 4 weeks.

You must use this website to cancel your contract(s), but you may visit our stores and staff to aid you in the process of cancellation. This software is meant to provide a contactless service and allow our customers to make changes to policies they may have purchased from our Dealerships.

Clear Signature
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